Policies & Terms

Privacy policy

Disclaimers and Limitations

Your consent to and agreement with the following disclaimers and limitations is a material condition of your access to and use of the Website and Services provided by sthebestscleanerpro.

Disclaimers

The Website and all content, products, and services provided by sthebestscleanerpro are offered on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind. To the maximum extent permitted by law, sthebestscleanerproexpressly disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

sthebestscleanerpro does not warrant that the Website, its content, functions, or services will be uninterrupted, secure, accurate, reliable, or error-free, or that defects will be corrected. You acknowledge that you assume full responsibility for any costs associated with servicing, repair, or correction of equipment or data resulting from your use of the Website or Services.

The Website may contain technical, typographical, or other errors, and sthebestscleanerpro reserves the right to modify or update the Website at any time, with or without notice. Neither sthebestscleanerpro nor any person or entity involved in the creation, operation, or maintenance of the Website shall be liable for any damage, loss, injury, or malfunction arising from or related to your use of the Website or Services.

Third Parties and Third-Party Websites

The Website may contain links to third-party websites for convenience or informational purposes, including links appearing in pages, blogs, emails, or newsletters. These third-party websites are not owned or controlled by sthebestscleanerpro and may be governed by their own terms and privacy policies.

The inclusion of any third-party link does not constitute an endorsement, guarantee, representation, or warranty by sthebestscleanerpro. We disclaim all responsibility and liability for the content, accuracy, availability, or practices of any third-party websites. Accessing third-party websites through links on the Website is done entirely at your own risk. These Terms apply only to the sthebestscleanerproWebsite.

Information Monitoring and Updates

While we strive to keep information on the Website accurate and up to date, information may be incomplete, inaccurate, or outdated. sthebestscleanerpro makes no representations regarding the completeness, accuracy, or timeliness of any information on the Website, including pricing, service descriptions, or terms of sale.

We are not obligated to monitor content submitted by third parties but reserve the right to review, edit, remove, or reject any content at our sole discretion. You are responsible for independently verifying any information obtained through the Website.

sthebestscleanerpromay cooperate with law enforcement or court orders requiring disclosure of information related to users. You consent to the disclosure of information, including IP address or identifying details, as required by law, without further notice.

Viruses

sthebestscleanerpro does not guarantee that the Website or its content will be free of viruses, malware, or other harmful components. You are responsible for implementing appropriate safeguards, including antivirus protection and firewalls, to protect your devices and data.

Limitation of Liability

To the fullest extent permitted by law, sthebestscleanerpro, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits or data, arising from or related to your use of the Website or Services, regardless of the legal theory and whether such damages were foreseeable.

If any limitation of liability is found unenforceable, sthebestscleanerpro total liability shall not exceed the amount paid by you to sthebestscleanerpro for the applicable services.

Indemnification

You agree to indemnify, defend, and hold harmless sthebestscleanerpro, its affiliates, and their respective officers, directors, employees, agents, and contractors from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Website or Services, your submissions, your violation of these Terms, your infringement of third-party rights, or your violation of applicable law.

Release

You hereby release sthebestscleanerproand its affiliates from any and all claims, demands, or causes of action arising out of or related to content or submissions provided by third parties through the Website or Services.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. The parties agree to attempt in good faith to resolve disputes through negotiation before initiating legal proceedings.

Any legal action arising from or related to these Terms, the Website, or the Services shall be brought exclusively in the state or federal courts located in Acworth, Georgia, and the parties consent to personal jurisdiction and venue in such courts.

Any claim must be brought within one (1) year after the cause of action arises, or it will be permanently barred. The prevailing party in any action shall be entitled to recover reasonable attorneys’ fees and costs.

Additional Provisions

These Terms, together with the Privacy Policy, constitute the entire agreement between you and sthebestscleanerpro regarding use of the Website and Services. Failure to enforce any provision does not constitute a waiver. If any provision is held unenforceable, the remaining provisions will remain in effect.

These Terms do not create any partnership, joint venture, employment, agency, or franchise relationship. sthebestscleanerpro may assign these Terms and delegate its obligations at any time.

Wi-Fi Usage Policy

At StheBestsCleanerpro, we may use the client’s Wi-Fi network during scheduled cleaning services for legitimate business and operational purposes. This may include, but is not limited to, communication with management, accessing scheduling systems, processing service updates, navigation, time tracking, and other work-related tasks necessary to complete the service efficiently.

All Wi-Fi usage by our team is strictly limited to professional purposes. Our employees and contractors are strictly prohibited from:

Accessing personal, private, or sensitive client data
Attempting to view, store, or transmit client files or information
Using the network for illegal, unauthorized, or non-business-related activities

We take reasonable steps to ensure that all devices used by our team are secure and used responsibly while connected to client networks.

By allowing our team to perform services at your property, you acknowledge and grant permission for reasonable Wi-Fi access during the duration of the appointment.

If a client prefers not to provide Wi-Fi access, it is the client’s responsibility to notify StheBestsCleanerpro prior to the scheduled service. In such cases, certain service features (such as real-time updates or communication delays) may be limited.

Limitation of Liability:

StheBestsCleanerpro shall not be held liable for any network interruptions, performance issues, or incidental impacts related to Wi-Fi usage during service. Clients remain responsible for the security, configuration, and protection of their own network.

Terms & Conditions

A legal disclaimer HOME/COMMERCIAL CLEANING

STHEBESTSCLEANERPRO – 2026

These Terms & Conditions govern your use of the website (www.Sthebestscleanerpro.com) and any services, communications, or content provided through it. By accessing or using this Website, you agree to these Terms.

Privacy & Personal Information

If you choose to provide any personal information through this Website, the information will be used only for the purposes described in the SthebestscleanerproPrivacy Policy. We may collect or share certain information based on your use of the Website, as described in and subject to our Privacy Policy.

Communications & Security

This Website provides the ability to contact thebestscleanerpro. While we strive to protect online communications and use reasonable security measures, you acknowledge that no data transmitted over the internet can be guaranteed to be completely secure. You agree to release Sthebestscleanerpro from any liability for unaccepted or unprocessed email communications and from any loss or damage arising from unauthorized third-party use of information sent via email. If you wish to transmit sensitive information, please contact us without including it, so that a more secure communication method can be arranged.

Submissions
Subject to the Privacy Policy, any information, materials, suggestions, ideas, or comments you submit

are considered non-confidential. By submitting content, you grant Sthebestscleanerpro an irrevocable, unrestricted, worldwide, royalty-free license to use, reproduce, modify, adapt, transmit, sell, license, sublicense, create derivative works from, publicly display, perform, and distribute such Submissions for any purpose, in any form or media, now known or later developed, without compensation.

Prohibited Information

Do not submit confidential, proprietary, or trade secret information. Content submitted through the Website must not contain commercial advertising or spam; unauthorized links or solicitations; intellectual property of third parties without permission; false, misleading, or impersonating material; harmful, abusive, defamatory, obscene, or unlawful material; viruses, malware, or disruptive code; or any automated systems intended to access, scrape, or reproduce Website content.

Intellectual Property Rights

Sthebestscleanerpro owns all intellectual property associated with its brand and Website, including trademarks, service marks, trade names, logos, copyrights, text, graphics, images, video, audio, software, and the overall look and feel of the Website. All rights are reserved. Use of the Website does not grant any ownership or license rights. You may not copy, modify, distribute, sell, or use any intellectual property for commercial or public purposes without written permission.

Third-Party Intellectual Property

We respect the intellectual property rights of others and expect users to do the same. Sthebestscleanerpro may suspend or terminate access for users who infringe the intellectual property rights of others.

Reporting Copyright or Trademark Infringeme

Only the intellectual property rights owner may submit a report of infringement. Claims must include an authorized signature; identification of the protected work; identification of the allegedly infringing material; sufficient contact information; a statement of good-faith belief that use is unauthorized; and a statement under penalty of perjury that the information provided is accurate.

DMCA Contact Information

Email: support@sthebestscleanerpro.com
Mail: 4635 Liberty Square Dr

Response to Infringement Notices
Upon receipt of a valid notice, Sthebestscleanerpro may remove or disable access to the material, notify the affected user, and terminate access for repeat or bad-faith offenders.

Counter-Notification

if material was removed in error, a counter-notice may be submitted including the user’s signature; identification of the removed material; a statement under penalty of perjury that the removal was a mistake; and the user’s contact information and consent to U.S. federal court jurisdiction. Counter-notices must be sent to the contact information above.

Updates
Sthebestscleanerpro reserves the right to update these Terms & Conditions at any time. Continued use of the Website constitutes acceptance of any changes.

Refund policy and plan
Refunds are not guaranteed once service has been completed.

If you are unsatisfied, please contact sthebestscleanerpro within 24 hours of service completion so we can address theissue.

Approved refunds or credits are issued at the company’s discretion.

Cancellations & Rescheduling

Appointments must be canceled or rescheduled at least 24 hours in advance.

Late cancellations or no-shows may result in a cancellation fee.

Membership cancellations follow the terms outlined in the membership agreement.

Team Pro Safety,Harassment & Workplace Protection Polisy
StheBestsCleanerpro Team Pro Safety, Workplace Protection & Zero-Tolerance Policy

At StheBestsCleanerpro, the safety, dignity, mental well-being, and professional protection of our Team Pros are our highest priority. We are committed to maintaining a safe, respectful, and professional work environment at every client property.

By scheduling, approving, or allowing cleaning services at a property, the client and all occupants of the property agree to comply with this policy in full.

Zero-Tolerance Policy

StheBestsCleanerpro maintains a strict zero-tolerance policy against any form of:
• Harassment
• Verbal abuse
• Aggressive behavior
• Intimidation
• Threats
• Discrimination
• Bullying
• Physical intimidation
• Unsafe conduct
• Hostile confrontations
• Profanity directed toward staff
• Sexual harassment
• Retaliation against staff
• Blocking movement or exits
• False accusations intended to intimidate staff
• Attempting to prevent a Team Pro from leaving the property
• Locking doors, restricting exits, or trapping staff inside a property
• Recording or following staff in an aggressive or threatening manner

Any behavior determined by StheBestsCleanerpro to place a Team Pro in an unsafe, hostile, threatening, or emotionally distressing environment may result in the immediate termination of services without warning.

Immediate Right to Leave Property

If a Team Pro feels unsafe, threatened, intimidated, harassed, emotionally distressed, physically endangered, or uncomfortable for any reason, the Team Pro has the full authority to immediately stop services and leave the property without further discussion, explanation, notice, or approval from the client.

Our Team Pros are not required to remain at any property where:
• Personal safety feels compromised
• Hostile conduct is present
• Aggressive confrontation occurs
• Threatening behavior is displayed
• Unsafe working conditions exist
• The Team Pro feels emotionally or physically unsafe

For safety protection, Team Pros are instructed to prioritize leaving the property immediately and peacefully rather than continuing communication or confrontation.

StheBestsCleanerpro fully supports the decision of any Team Pro who determines that leaving a property is necessary for personal safety.

No Refund, Settlement, Credit, or Compensation Policy

If services are interrupted, stopped, shortened, canceled, or abandoned due to hostile, threatening, unsafe, abusive, intimidating, or inappropriate behavior from any client, resident, guest, occupant, contractor, or person present at the property, the client immediately forfeits eligibility for:
• Refunds
• Partial refunds
• Service credits
• Discounts
• Settlements
• Charge reversals
• Compensation claims
• Free future services

The client remains financially responsible for:
• Reserved appointment time
• Travel time
• Labor already performed
• Administrative costs
• Team dispatch costs
• Service blocking and schedule reservation

Any attempt to intimidate, threaten, pressure, manipulate, or harass StheBestsCleanerpro staff into providing refunds, discounts, settlements, or compensation after a hostile incident may result in permanent refusal of future services and possible legal action if necessary.

Protection Against Unsafe Detainment or Restriction

Under no circumstances may a client or occupant:
• Restrict a Team Pro from leaving the property
• Lock doors to prevent staff from exiting
• Physically block exits
• Confiscate personal belongings, phones, keys, or equipment
• Demand staff remain inside the property during a confrontation
• Attempt to detain, intimidate, or pressure staff into continuing services

Any action interpreted as unlawful restriction, intimidation, forced detainment, or interference with a Team Pro leaving the property may result in immediate contact with law enforcement.

Documentation & Evidence Protection

For safety, legal, operational, and quality assurance purposes, StheBestsCleanerpro reserves the right to maintain and store documentation related to services and client interactions, including:
• Before and after service photos
• Property condition documentation
• Time-stamped service records
• Arrival and departure records
• Internal Team Pro incident reports
• Text messages and written communications
• Call logs and voicemail records
• Service notes regarding client behavior or property conditions

These records may be used for:
• Internal investigations
• Safety protection
• Insurance purposes
• Legal defense
• Chargeback disputes
• Fraud prevention
• Business protection

Refusal of Future Services

StheBestsCleanerpro reserves the absolute right to:
• Refuse future services
• Permanently ban clients from booking
• Cancel recurring appointments
• Decline rebooking requests
• Remove clients from service eligibility

This may occur if a client or occupant engages in hostile, abusive, threatening, manipulative, unsafe, discriminatory, or inappropriate behavior toward any Team Pro or company representative.

Acknowledgment of Policy

By booking, scheduling, approving, or receiving services from StheBestsCleanerpro, the client acknowledges and agrees that:
• Team Pro safety is prioritized above service completion
• Team Pros may leave immediately if safety concerns arise
• No refund or settlement will be provided in hostile or unsafe situations
• Respectful conduct is required at all times
• Violations of this policy may result in permanent refusal of services

StheBestsCleanerpro is committed to protecting every Team Pro from unsafe environments, intimidation, harassment, threats, and abusive conduct under all circumstances.

Privacy Policy

A legal disclaimer

Sthebestscleanerpro

Effective Date: January 1, 2026

Company, Sthebestscleanerpro, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website, book services, or purchase products from us.

By using this website or our services, you agree to this Privacy Policy.

Website Disclaimer – As www.Sthenestscleanerpro.com

The website and all content, products, and services provided by Sthebestscleanerpro are provided “as is” and “as available”, without warranties of any kind, either express or implied.

To the maximum extent permitted by law, Sthebestscleanerpro disclaims all warranties, including implied warranties of

merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the website will be uninterrupted, error-free, accurate, reliable, or current. You assume full responsibility for any loss or damage arising from your use of the website or services.Information We Collect

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party providers)
Booking and order details

Non-Personal Information

IP address
Browser and device type
Website usage data
Referring URLs

How We Use Your Information

We use your information to:

Provide and manage cleaning services and merchandise orders
Process payments and fulfill orders
Communicate about appointments, orders, and customer support
Improve our website and services
Send promotional emails or SMS messages (you may opt out at any time)
Comply with legal obligations

Third-Party Websites & Services. Our website may contain links to third-party websites, including payment processors, social media platforms, and service providers.

Sthebestscleanerpro does not control these websites and is not responsible for their content or privacy practices. Accessing third-party websites is done at your own risk.Information Monitoring & Updates

We strive to keep website information accurate and up to date; however, information may be incomplete, outdated, or contain errors.

We reserve the right to edit, remove, or reject content and to cooperate with law enforcement or court orders when required by law.Viruses & Security

Sthebestscleanerpro does not guarantee that the website is free of viruses or harmful code. You are responsible for maintaining appropriate safeguards on your devices.

Limitation of Liability

To the maximum extent permitted by law, Sthebestscleanerpro and its affiliates, employees, officers, and agents shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including lost profits or data.

If liability is found, our total liability shall not exceed the amount paid by you to Sthebestscleanerpro for services or products.

Indemnification.You agree to indemnify and hold harmless Sthebestscleanerpro from any claims, losses, damages, liabilities, or legal fees arising from:

Your use of the website or services
Information you submit
Violation of these terms or applicable laws

Dispute Resolution & Governing Law

This Privacy Policy is governed by the laws of the State of Georgia.

All disputes must be brought in the state or federal courts located in Acworth, Georgia 30101. Any claim must be filed within one (1) year of the cause of action.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

Sthebestscleanerpro

Acworth, Georgia, United States

Email: info@sthebestscleanerpro.com

Refund Policy

DISPUTE & CHARGEBACK POLICY

Dispute Resolution & Chargeback Policy

By purchasing services or products from STheBestsCleanerpro, you agree to resolve any disputes directly with us before initiating a chargeback, payment dispute, or claim with your bank, credit card provider, or payment processor.

Chargebacks Not Permitted,Clients agree not to file chargebacks for services that have been completed, partially completed, or reserved. Unauthorized chargebacks will be considered a breach of this agreement.

Before filing any dispute, the client must contact STheBestsCleanerpro directly at the official contact method listed on our website and allow us a reasonable opportunity to review and address the concern.

Evidence & Documentation

STheBestsCleanerpro maintains records including:

Booking confirmations
Service agreements
Time-stamped photos (before/after when applicable)
Staff service logs
Client communications

These records may be submitted to banks, payment processors, or legal authorities to contest and reverse fraudulent or invalid chargebacks.

Chargeback Fees

Any chargeback filed without first contacting STheBestsCleanerpro may result in:

Permanent account suspension
Refusal of future services
Recovery of chargeback fees, administrative costs, and legal expenses to the fullest extent permitted by law

Governing Law

All disputes are governed by the laws of the State of Georgia, and venue shall

be brought in the state or federal courts sitting in 4408 Acworth Industrial Dr NW Acworth,Ga 30101. Jurisdiction.

SERVICE GUARANTEE (NO REFUNDS)

Service Guarantee

STheBestsCleanerpro is committed to delivering professional, high-quality cleaning services. While no refunds are issued, we stand behind our work through a service satisfaction guarantee as outlined below.

Satisfaction Review Window If a client is not satisfied with a specific area of the cleaning service, the client must notify STheBestsCleanerpro within 24 hours of service completion with a clear description of the concern.

Resolution Without Refunds. At our discretion, STheBestsCleanerpro may:

Revisit and re-clean the specific area of concern once, at no additional charge
Provide service credit toward a future cleaning (non-cash, non-transferable)

Refunds are not provided under any circumstances.

Exclusions. The Service Guarantee does not apply to:

Wear and tear
Permanent stains or damage
Areas not included in the booked service
Homes or facilities requiring restoration-level cleaning
Issues reported after 24 hours
Services interrupted due to safety, access, or client conduct issues

Professional Standards

Clients are expected to treat all staff with professionalism and respect. Any unsafe, abusive, or inappropriate behavior may result in immediate service termination without refund and voids the Service Guarantee.

Team Pro Uniform & Professional Appearance Policy

StheBestsCleanerpro Team Pro Uniform & Professional Appearance Policy

At StheBestsCleanerpro, our appearance reflects the quality, professionalism, safety, and trust our customers expect from our company. All Team Pros are required to follow this Uniform & Professional Appearance Policy while representing StheBestsCleanerpro at any client property, business location, training, meeting, or work-related activity.

Purpose of the Policy

This policy is designed to:

Maintain a professional company image
Help customers easily identify authorized Team Pros
Promote workplace safety and cleanliness
Protect company branding and reputation
Maintain consistency throughout all services provided by StheBestsCleanerpro

Required Company Uniform

All Team Pros must wear the approved company uniform while on duty, including but not limited to:

Official StheBestsCleanerpro black polo or company-approved shirt
Professional black or dark-colored pants
Closed-toe non-slip shoes suitable for cleaning work
Company-approved gloves when performing services
Company hat, apron, badge, or identification if assigned

Uniforms must display the StheBestsCleanerpro logo when provided by the company.

Uniform Standards

Uniforms must remain:

Clean and freshly presented
Free from stains, strong odors, holes, tears, or excessive wrinkles
Properly fitted and professional in appearance
Appropriate for residential and commercial work environments

Employees may not wear:

Offensive or inappropriate clothing
Clothing with unrelated business logos
Excessively revealing clothing
Pajamas, slippers, or unsafe footwear
Clothing displaying profanity, political messaging, or offensive graphics

Grooming & Hygiene Expectations

All Team Pros are expected to maintain:

Good personal hygiene
Clean hands and nails
Neat hair appearance
Professional overall presentation while interacting with customers

Strong odors, including smoke or excessive fragrances, should be avoided while inside client properties.

Client Trust & Safety

The company uniform helps customers identify authorized StheBestsCleanerpro Team Pros entering their property. Employees must never misrepresent themselves or alter the company uniform in a misleading manner.

Uniform compliance is considered part of maintaining a safe and professional environment for both clients and Team Pros.

Social Media & Public Representation

Any employee appearing in:

Company photos
Videos
Advertising
Social media content
Promotional materials

must wear the approved StheBestsCleanerpro uniform unless otherwise approved by management.

Damage or Loss of Uniform

Employees are responsible for maintaining company-issued uniforms in acceptable condition. Lost, damaged, or intentionally altered uniforms may require replacement fees or disciplinary action depending on the situation.

Failure to Follow Uniform Policy

Failure to comply with this policy may result in:

Removal from client appointments
Verbal or written warnings
Suspension from scheduled work
Additional disciplinary action for repeated violations

StheBestsCleanerpro reserves the right to determine whether an employee’s appearance meets company standards.

Company Professional Standards

StheBestsCleanerpro is committed to delivering high-quality professional cleaning services with professionalism, respect, reliability, and care. Every Team Pro is expected to represent the company in a manner that reflects our commitment to excellence and customer trust.

Employee Media, Recording & Appearance Consent Policy

As part of employment with StheBestsCleanerpro, all employees, Team Pros, contractors, or representatives acknowledge and agree that StheBestsCleanerpro may photograph, video record, or otherwise capture work-related activities for business, security, training, marketing, advertising, website, and social media purposes.

By signing any employment agreement, onboarding document, contractor agreement, handbook acknowledgment, policy acknowledgment, or any company-related document provided by StheBestsCleanerpro, the employee voluntarily grants permission and consent to:

Be photographed or video recorded while performing work-related duties
Appear in company promotional content
Appear on the StheBestsCleanerpro website
Appear on company social media platforms
Appear in advertisements, marketing campaigns, before-and-after content, training materials, or business presentations
Allow the use of their voice, likeness, image, work performance, and general appearance for lawful business purposes related to StheBestsCleanerpro

This consent applies to content captured during:

Residential cleaning services
Commercial cleaning services
Move-in or move-out cleanings
Team activities
Company events
Training sessions
Marketing or branding productions

Employees understand and agree that:

No additional compensation is required for the use of such recordings, photographs, or content unless otherwise agreed in writing by StheBestsCleanerpro
All photographs, videos, recordings, and media created by or for StheBestsCleanerpro remain the sole property of the company
StheBestsCleanerpro reserves the right to edit, publish, distribute, promote, or remove media content at its discretion
Media content may be used across websites, social media platforms, digital advertisements, printed materials, promotional campaigns, and other business-related platforms

Employees who do not agree to this policy must notify StheBestsCleanerpro in writing before accepting employment or performing any work-related services.

Failure to comply with company media policies, interference with company recording procedures, or unauthorized use of company media may result in disciplinary action, including termination of employment or contract.

StheBestsCleanerpro maintains these procedures for professionalism, branding, quality assurance, training, safety, documentation, and protection of both the company and its Team Pros.

StheBestsCleanerpro Employee Media, Recording, Social Media & Appearance Release Policy

Purpose

StheBestsCleanerpro maintains a professional brand presence across its website, social media platforms, advertising campaigns, training systems, internal documentation, and marketing materials. To support company operations, quality assurance, safety, training, branding, and promotional activities, employees may be photographed, audio recorded, or video recorded while performing work-related duties.

This policy is intended to clearly establish employee understanding, acknowledgment, and consent regarding company-created media and recordings.

Employee Consent & Authorization

By accepting employment, contract work, training, onboarding, assignments, compensation, uniforms, company materials, or by signing any agreement, handbook acknowledgment, onboarding packet, policy acknowledgment, electronic form, digital signature, or any document issued by StheBestsCleanerpro, the employee voluntarily and knowingly grants StheBestsCleanerpro full permission and authorization to:

Photograph the employee
Record audio and video of the employee
Capture work performance and interactions
Use the employee’s likeness, appearance, image, voice, name, general identity, or work-related activities
Publish, reproduce, edit, modify, distribute, display, promote, advertise, store, or reuse company-created content

for lawful business purposes connected to StheBestsCleanerpro operations.

Authorized Uses of Media

Employees understand and agree that company-created media may be used for:

Company website content
Social media platforms
Advertising campaigns
Promotional videos
Before-and-after cleaning content
Online marketing
Training and educational materials
Recruiting materials
Internal business records
Security and documentation purposes
Customer service and quality assurance
Public business branding
Portfolio displays
Printed or digital promotional materials

This includes platforms such as:

Instagram
Facebook
TikTok
YouTube
Google Business Profile
Yelp
Company websites
Future company-owned platforms or advertising systems

Worksite Recording & Documentation

Employees acknowledge that StheBestsCleanerpro may document:

Cleaning processes
Team activities
Work performance
Before-and-after conditions
Equipment usage
Safety procedures
Client property conditions
Completed work areas

for operational, legal, quality assurance, safety, training, customer service, and business protection purposes.

Employees may not interfere with authorized company recording or documentation procedures while on duty.

Ownership of Media

All photographs, recordings, videos, images, audio files, marketing materials, training footage, digital content, edited materials, raw footage, and related media created by or for StheBestsCleanerpro remain the sole and exclusive property of StheBestsCleanerpro.

Employees acknowledge that:

They do not own company-created media
They are not entitled to royalties, residuals, commissions, or additional compensation for media usage unless specifically agreed to in writing
StheBestsCleanerpro has full discretion regarding how media is edited, displayed, distributed, archived, or removed

Professional Appearance Requirement

Employees appearing in any company media, client property, or public-facing work environment are required to:

Wear the approved StheBestsCleanerpro uniform
Maintain a clean and professional appearance
Represent the company respectfully and professionally
Follow all company conduct and branding standards

Confidentiality & Company Protection

Employees may not:

Share confidential company media without authorization
Post misleading or damaging content involving StheBestsCleanerpro
Misrepresent the company online
Use company-created media for unauthorized personal or commercial purposes

Unauthorized recording, sharing, copying, or misuse of company media may result in disciplinary action, termination, or legal action when applicable.

Refusal of Consent

Employees who do not agree to these terms must notify StheBestsCleanerpro in writing before:

Beginning employment
Attending training
Performing services
Wearing company uniforms
Entering client properties on behalf of the company

Failure to provide written objection before employment or participation may be treated as acknowledgment and acceptance of this policy where permitted by applicable law.

Company Rights & Enforcement

StheBestsCleanerpro reserves the right to: