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Privacy Policy

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A legal disclaimer

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Sthebestscleanerpro

Effective Date: January 1, 2026

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Company, Sthebestscleanerpro,  we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website, book services, or purchase products from us.

By using this website or our services, you agree to this Privacy Policy.

 

 

Website Disclaimer – As www.Sthenestscleanerpro.com

The website and all content, products, and services provided by Sthebestscleanerpro are provided “as is” and “as available”, without warranties of any kind, either express or implied.

To the maximum extent permitted by law, Sthebestscleanerpro disclaims all warranties, including implied warranties of

merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the website will be uninterrupted, error-free, accurate, reliable, or current. You assume full responsibility for any loss or damage arising from your use of the website or services.Information We Collect

Personal Information

 

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Booking and order details

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Non-Personal Information

 

  • IP address

  • Browser and device type

  • Website usage data

  • Referring URLs

How We Use Your Information

We use your information to:

 

  • Provide and manage cleaning services and merchandise orders

  • Process payments and fulfill orders

  • Communicate about appointments, orders, and customer support

  • Improve our website and services

  • Send promotional emails or SMS messages (you may opt out at any time)

  • Comply with legal obligations

 

Third-Party Websites & Services. Our website may contain links to third-party websites, including payment processors, social media platforms, and service providers.

Sthebestscleanerpro does not control these websites and is not responsible for their content or privacy practices. Accessing third-party websites is done at your own risk.Information Monitoring & Updates

We strive to keep website information accurate and up to date; however, information may be incomplete, outdated, or contain errors.

We reserve the right to edit, remove, or reject content and to cooperate with law enforcement or court orders when required by law.Viruses & Security

Sthebestscleanerpro does not guarantee that the website is free of viruses or harmful code. You are responsible for maintaining appropriate safeguards on your devices.

 

Limitation of Liability

 

To the maximum extent permitted by law, Sthebestscleanerpro and its affiliates, employees, officers, and agents shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including lost profits or data.

If liability is found, our total liability shall not exceed the amount paid by you to Sthebestscleanerpro for services or products.

Indemnification.You agree to indemnify and hold harmless Sthebestscleanerpro from any claims, losses, damages, liabilities, or legal fees arising from:

 

  • Your use of the website or services

  • Information you submit

  • Violation of these terms or applicable laws

Dispute Resolution & Governing Law

 

This Privacy Policy is governed by the laws of the State of Georgia.

All disputes must be brought in the state or federal courts located in Acworth, Georgia 30101. Any claim must be filed within one (1) year of the cause of action.

 

Children’s Privacy

 

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

 

Policy Updates

 

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

 

Contact Information

Sthebestscleanerpro

Acworth, Georgia, United States

Email: info@sthebestscleanerpro.com

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Refund Policy

DISPUTE & CHARGEBACK POLICY

Dispute Resolution & Chargeback Policy

By purchasing services or products from STheBestsCleanerpro, you agree to resolve any disputes directly with us before initiating a chargeback, payment dispute, or claim with your bank, credit card provider, or payment processor.

Chargebacks Not Permitted,Clients agree not to file chargebacks for services that have been completed, partially completed, or reserved. Unauthorized chargebacks will be considered a breach of this agreement.

Before filing any dispute, the client must contact STheBestsCleanerpro directly at the official contact method listed on our website and allow us a reasonable opportunity to review and address the concern.

Evidence & Documentation

STheBestsCleanerpro maintains records including:

 

  • Booking confirmations

  • Service agreements

  • Time-stamped photos (before/after when applicable)

  • Staff service logs

  • Client communications

These records may be submitted to banks, payment processors, or legal authorities to contest and reverse fraudulent or invalid chargebacks.

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Chargeback Fees

Any chargeback filed without first contacting STheBestsCleanerpro may result in:

 

  • Permanent account suspension

  • Refusal of future services

  • Recovery of chargeback fees, administrative costs, and legal expenses to the fullest extent permitted by law

 

Governing Law

 

All disputes are governed by the laws of the State of Georgia, and venue shall

 be brought in the state or federal courts sitting in 4408 Acworth Industrial Dr NW Acworth,Ga 30101. Jurisdiction.

 

SERVICE GUARANTEE (NO REFUNDS)

Service Guarantee

STheBestsCleanerpro is committed to delivering professional, high-quality cleaning services. While no refunds are issued, we stand behind our work through a service satisfaction guarantee as outlined below.

Satisfaction Review Window If a client is not satisfied with a specific area of the cleaning service, the client must notify STheBestsCleanerpro within 24 hours of service completion with a clear description of the concern.

Resolution Without Refunds. At our discretion, STheBestsCleanerpro may:

 

  • Revisit and re-clean the specific area of concern once, at no additional charge

  • Provide service credit toward a future cleaning (non-cash, non-transferable)

Refunds are not provided under any circumstances.

Exclusions. The Service Guarantee does not apply to:

 

  • Wear and tear

  • Permanent stains or damage

  • Areas not included in the booked service

  • Homes or facilities requiring restoration-level cleaning

  • Issues reported after 24 hours

  • Services interrupted due to safety, access, or client conduct issues

Professional Standards

Clients are expected to treat all staff with professionalism and respect. Any unsafe, abusive, or inappropriate behavior may result in immediate service termination without refund and voids the Service Guarantee.

 

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